Shipping policy

Affiliate disclosure: menoré life is an affiliate website. We do not manufacture, stock, sell, or ship any products. All purchases are fulfilled exclusively by third-party retailers. This policy explains what to expect regarding shipping and directs you to the appropriate seller for order-specific questions.


Scope of this policy

This Shipping Policy applies to all product recommendations and affiliate links published on menorelife.com. By clicking an affiliate link and completing a purchase, you enter into a transaction solely with the third-party retailer. menoré life is not a party to that transaction and accepts no liability for shipping, delivery, or fulfillment.

Shipping terms, costs, timelines, and carrier choices are determined entirely by the retailer. We encourage you to review the retailer's own shipping policy before placing an order.

Order processing & fulfillment

Orders are processed and fulfilled by the retailer from whom you purchased. Processing times vary but typically fall within the following ranges:

Processing time
  • 1–3 business days
  • From order confirmation to dispatch

Business days
  • Mon – Fri
  • Excluding public holidays

Order confirmation
  • By email
  • Sent by the retailer directly

Shipping methods & estimated timelines

Most retail partners offer multiple shipping options at checkout. Estimated delivery windows below are guidelines and are not guaranteed:

Method Estimated delivery Cost Availability
Standard 5–7 business days Free or low-cost Most retailers
Expedited 2–3 business days Paid upgrade Select retailers
Overnight / express Next business day Premium rate Select retailers
International 7–21 business days Varies by destination

 

Shipping costs

Shipping fees are set solely by the retailer and will be displayed at checkout before you complete your purchase. menoré life does not charge any shipping fees and has no influence over the retailer's pricing structure. Common cost models include free shipping above a minimum order value, flat-rate fees, and carrier-calculated rates based on weight and destination.

Shipment tracking

Upon dispatch, the retailer will email you a shipping confirmation containing your tracking number and a link to the carrier's tracking portal. menoré life does not have access to order, dispatch, or tracking data. For live shipment updates, please:

Check your inbox — look for a dispatch confirmation from the retailer containing your tracking number.

Visit the carrier's website — enter your tracking number on the carrier's portal (e.g., UPS, FedEx, USPS, Royal Mail) for real-time updates.

Contact the retailer — if you have not received a tracking number within 5 business days of ordering, reach out to the retailer's customer service team directly.

 

Delivery issues

If your order is delayed beyond the estimated window, arrives damaged, or is marked delivered but not received, please contact the retailer immediately. menoré life is not liable for shipping delays, lost packages, or carrier errors. The retailer is responsible for investigating and resolving all fulfillment issues.

Issue Who to contact Typical resolution time
Order delayed Retailer customer service 2–5 business days
Package lost in transit Retailer — they file carrier claim 5–10 business days
Item arrived damaged Retailer customer service 3–7 business days
Wrong item received Retailer customer service 3–7 business days
Cannot identify retailer Contact menoré life Within 2 business days

 

International shipping & customs

Availability of international shipping depends on the individual retailer. Where international delivery is offered, please be aware of the following:

  • Customs duties & taxes — import fees, duties, or VAT levied by your country's customs authority are the buyer's sole responsibility and are not included in the product or shipping price.
  • Delivery timelines — international shipments may experience customs clearance delays beyond the retailer's control. Estimated windows are not guaranteed.
  • Restricted destinations — some retailers do not ship to all countries. Check availability at checkout before purchasing.

 

Limitation of liability

menoré life makes no warranties or representations regarding shipping timelines, carrier performance, or product availability. We are not responsible for any loss, damage, delay, or additional costs arising from the shipment of goods purchased through our affiliate links. All liability rests with the fulfilling retailer.

This policy is subject to change without notice. The version published on this page supersedes all prior versions.

 

Contact Us

We cannot access your order or tracking details, but we're happy to help you identify the right retailer to contact or answer general questions about our site.

info@menorelife.com

 

 This Shipping Policy applies solely to affiliate-linked purchases. menoré life is not the seller and accepts no liability for fulfillment, shipping, or delivery.